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Easy Web Editor: Report errors, bugs
 
 
We constantly strive to improve and simplify our programs. 
However, we can not guarantee that they are totally error-free, or that they will work perfectly in every single situation. 
Unfortunately, unpredictable behavior or unexpected errors may occur occasionally. 
 
Should this happen to you, be sure to follow these guidelines: 
- try to change to a different page (this can be done using the top left buttons, from the “hypertext” menu, or from the bottom center page number box) 
- try to save your work with “save” or “save as” commands 
- if the software or the PC appears “stalled”, use Ctrl + Alt + Del (once only). The "task manager" window will appear: you should click on EasyWebEditorxxx.exe, then on the “terminate app” button 
- tell us about the problem, by writing a “bug report” as detailed below. 
- activate the “remember to save” option in “tool >program options”. (This will ensure that the majority of your work will be saved in the future, should the problem persist) 
- shout curses at Visual Vision (not a great solution, but it helps, psychologically...!) and please remember that on occasions, apparent software problems may in fact be caused by hardware.  
 
How to produce a helpful “bug report”. 
- be precise, clear, and concise. For example, there are about 50 EasyWebEditor dialogs, and hundreds of functions: be sure to list all steps followed before the problem occurred; 
- a screen shot in GIF format may help, but please keep the file size to a minimum, and only use it if really needed; 
- try to reproduce the error: get a blank sheet and write down all steps needed for us to reproduce the same problem on our machines; 
- if the error involves files, it may help to send these files in a ZIP format, but please check with us first; 
 
We are not Microsoft (maybe you have already realized ...) and do not have their resources, but we really care about our products and customers, so any assistance is greatly appreciated. We will respond to all of your emails! 
 
All bug reports must be directed to easywebeditor@visualvision.com
 
 
 
 
Take advantage of our great offers and start creating your own web site in minutes. [click here] 
Or save money and get the bundle with 3D buttons [click here] 
 
Get EasyWebEditor, the professional easy Website creator program! 
 
Immediate response to frequently asked questions; fast support [click here] 
 
Exchange ideas, tips, and tricks with other users. Join the free Web forum [click here] 
 
The web creator software visual manual is now online. Take a look! [click here] - [PDF manual] 
 
Are you going to create your first Web site? Read here what you should know [click here] 
 
 
 
 
 
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Contact us - Quick info - online manual - PDF manual - Frequently asked questions - Contact form - VisualVision business contact info - More information about how to create a Web site, hosting, domains - Site map - Get EasyWebEditor Trial - Get EasyWebEditor electronically - Order the CD from USA - Order the CD from EU - Home Main Start page 
 
Get EasyWebEditor, the professional easy Website creator program!  Get Easy Web Editor, the powerful Web site builder software! 
 
We have also (some other Visual Vision products): 
HyperPublish: create a Web Site, a CDROM, a catalog: database import CSV, automatic thumbnails and search feature 
PaperKiller: create a manual, helpfile, manage electronic documents 
RoboAuthor: create help system, documentation, HTMLHelp CHM 
EbooksWriter: create stunning compact self installing eBooks with ease 
1site: the ultra-professional edition of EasyWebEditor: create a smart Web site 
CD FrontEnd: create autorun CD brochures, business card, presentations, catalogues 
web space hosting Web space, hosting 
 
EasyWebEditor is available also in: 
Español - crea tu sitio Web programa fácil Español - crea tu sitio Web programa fácil creación pagina Web 
Français - Logiciel d'édition Web, créez votre site Web Français - Logiciel d'édition Web, créez votre site Web 
Italiano - crea il tuo sito Web con un programma semplice Italiano - crea il tuo sito Web con un programma semplice 
 
Create a web site / page / Web software / scripts / server software 
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Special Edition: EasyWebEditor with Carlo Peroni - Perogatt templates and images! Nice clip arts and images for your Web site!  
 
 
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A leader in Web site publishing software since 1996. 
Visual Vision is a proud member of the Association of Software Professionals. 
This site built and maintained with EasyWebEditor 
 
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