contact us - (<<) EasyWebEditor main page 
 
 
 
Common Web Internet FTP publishing errors and problems
 
 
The software works fine on any MSWindows, from 95 osr2 to XP, Vista, 7, 8, 10; also with Mac / Linux with Wine. From the support history, we know that 100% of the Internet publishing faults are due to mistakes (either by the user or by the Web space hosting service). 
 
Here the common FTP errors / user mistakes. 
 
Error 500  
- wrong or incorrectly typed ftp server name (= host, server, ftpserver); Solution = check, retype, ask your host. Usually the format of the name to be inserted is yourserver.com or ftp.yourserver.com 
- your firewall or antivirus or antispyware software is misconfigured; or a hardware firewall (some routers have an internal firewall); Solution = disable or better configure 
- problems with the Internet connection or the ISP or the host; Solution = check the hardware, contact the ISP, contact the host
- verify if "passive" is checked (within the Server settings tab); try to check it 
- see also what is below under error 550 etc. 
 
Error 530  
- wrong username (=user, identifier, userid, login) and/or password; Solution = check, retype, ask your hosting provider
- maybe the host did inadvertitly reset the parameters; Solution = ask your hosting service
- username and password are ok but the ftpserver (host) is KO, so you are actually attempting to connect to another server with a similar name; Solution = check, retype; 
 
Error 550 or some other numbers 425 420 etc. or Access Denied 
- it is likely the "Initial remote directory" is wrong 
usually the initial remote directory should be set as the "web" folder, that is the folder that will be shown on the web. You may see a lot of folder, but only one may be enabled for the Web. 
Solution = check the parameters provided by your Web space hosting service; or try to guess the parameter; or ask your host; 
Typical values are: 
or 
/www 
/web 
/public_html 
/htdocs 
/var/www/html 
/home_page 
/yourwebsitename.com 
 
To correct the problem, you must put the name of the correct directory/folder (possibly /public_html ) within the "initial remote directory" box of the "FTP Setup" tab of the Publishing dialog, then republish. You may attempt with all the suggestions above. It is likely one will work. Or, better, ask your host, they know the directory/folder name as it is their choice. We do not know your host settings. 
 
No errors but the site doesn't show correctly 
- it is likely the "Initial remote directory" is wrong,  
Solution = see above the instructions for error 550 
- there are problems with pre-existing content. The existing content (if initial remote directory is OK) is shown on the right side of the publishing dialog. You may delete it: select then press the DEL key on the keyboard  
 
The publishing process interruptes or Error 331 or some other numbers or it stalls 
- it is likely your server is experiencing a temporary overload. Just press the moving "Stop!" button and wait until it stops. Then press the big "Publish" button and it will continue the publishing (without restarting). If this error persists, try to change the setting "passive": sometimes this fixes the problem. Or try to connect with another ISP / carrier, or try at another time of the day, or... find a less cheap hosting service
 
The trial sometimes forgets the parameters or is annoying 
- this is a limitation of the trial. Please purchase
 
 
Please email to the Support Staff if you experience other difficulties! Include ftp server name, username, password, initial remote directory (if you don't have these parameters, please ask your host / the company that sold you your web space. If you don't have a host, you may see our page about hosting
 
 
 
It is really simple to create a Web site with Easy Web Editor!! 
If you are using the trial, then purchase now! 
Get EasyWebEditor, the professional easy Website creator program! 
 
 
 
 
 
Contact us - Quick info - online manual - PDF manual - Frequently asked questions - Contact form - VisualVision business contact info - More information about how to create a Web site, hosting, domains - Site map - Get EasyWebEditor Trial - Get EasyWebEditor electronically - Order the CD from USA - Order the CD from EU - Home Main Start page 
 
Get EasyWebEditor, the professional easy Website creator program!  Get Easy Web Editor, the powerful Web site builder software! 
 
We have also (some other Visual Vision products): 
HyperPublish: create a Web Site, a CDROM, a catalog: database import CSV, automatic thumbnails and search feature 
PaperKiller: create a manual, helpfile, manage electronic documents 
RoboAuthor: create help system, documentation, HTMLHelp CHM 
EbooksWriter: create stunning compact self installing eBooks with ease 
1site: the ultra-professional edition of EasyWebEditor: create a smart Web site 
CD FrontEnd: create autorun CD brochures, business card, presentations, catalogues 
web space hosting Web space, hosting 
 
EasyWebEditor is available also in: 
Español - crea tu sitio Web programa fácil Español - crea tu sitio Web programa fácil creación pagina Web 
Français - Logiciel d'édition Web, créez votre site Web Français - Logiciel d'édition Web, créez votre site Web 
Italiano - crea il tuo sito Web con un programma semplice Italiano - crea il tuo sito Web con un programma semplice 
 
Create a web site / page / Web software / scripts / server software 
Creare un sito Web, CDROM, catalogo, manuale, ipertesto Creare CD sito CDROM catalogo, programma per Realizzare CD sito Web aziendale CDROM catalogo, software per Creare pagine Web, programma per Costruire pubblicare pagina Internet,creare sito Web, software per Creare manuali, WinHelp, Html Help, software per Fare un manuale, programma per creare CHM html help Creare ebook e-book libri elettronici, software per creare ebook Software: create Website, CD, catalog, ebook, manual, brochure Hypertext authoring software create catalogs Software commerciale shareware e freeware giochi gratis Website builder software Create your own Website Web Website publishing software create CDROM cd front end create cd brochure autorun cd make cd CDROM presentation Ebooks create make build compile E-books Ebook e-book software Ebook editor software visual ebook editor and compiler e-book compiler e-book collection library Web page design software Create a Web site Web site design software program Web site editor software build Web site Website software Website builder software Create CD / Web catalog Create hypermedia hypertext CD / Web catalogue catalog Create catalogs CDROM builder software Catalog creator software Create make a CD ROM catalog Create software manual, WinHelp, Html Help Create a manual, software HTML Help compiler, CHM Create documentation Make help system Shareware software resource, upload, distribute, retail, resellers, magazines, tips Commercial, shareware and free software, download and purchase Applications programs software, shareware freeware commercial Commercial, shareware and free games copy DVD accordi canzoni chitarra programmi semplici lyrics, testo canzoni Crea un catálogo, hypermedia CD, Sitio Web crear un sitio Web profesional crea páginas Web personales, para el Internet crear manuales y archivos crea los CD autorun (auto-iniciantes) presentaciones folletos crear publicar ebook elibro libros electrónicos créer un catalogue, hypermedia CD, site Web créer vos site  Web professionnel Logiciel de Création de Sites Web créer fichiers d'Aide Windows et HTML, manuels créer présentation, brochure, CD démarrage automatique Logiciel pour l'édition de livres électroniques ebook Créez votre site Web - logiciel d'édition Web professionnel facile d'utilisation pour les néophytes créer pages internet logiciel sites web immagini gratis crea sitio web programa sitio web 
Special Edition: EasyWebEditor with Carlo Peroni - Perogatt templates and images! Nice clip arts and images for your Web site!  
 
 
(C) 1999, 2016 Visual Vision 
A leader in Web site publishing software since 1996. 
Visual Vision is a proud member of the Association of Software Professionals. 
This site built and maintained with EasyWebEditor 
 
contact us - (<<) EasyWebEditor main page